Customer Testimonials
Miller Hill Subaru always does a good job for my service needs and are easy to work with when I need help.
This was such a rare treat, to find a dealer that showed more concerns for what we wanted not what they have. Everyone was very professional, clean and well organized. The building was clean and since it snowed out that was a daunting challenge. Our new vehicle was inside warm and dry we were then shown how everything worked. Great place Great people!!
So far wonderful! I'm a senior citrizen not use to the new car technology Millerhill Mall Subaru answered my many questions came over 110 miles where I live to make sure I understood everything. The delivery specialist gave me a free jug of windshield wash and a $25 gasoline card for having her show and answer my questions. How wonderful is that! I have never experienced anything like that so far happy customer!
We bought a Subaru Forester in 2019 from Miller Hill (our first Subaru). The buying process was smooth, with no high pressure nonsense on either the front end or back end. Jake Cupp, our salesperson, has been helpful and professional both at the time of sale and afterward. The service department also has been a pleasure to work with -- we've brought the car in for repairs as well as routine maintenance, and in each instance they've done the job correctly and on time, and the charges have been fair and reasonable.
Devon did a real good explaining to us what was going on and offered a loaner car.
Very good service. They were always checked everything and discussed with us what they found. Respected our car and did not leave it dirty. I would recommend them to anyone looking for a subuaru.
Excellant service facility. Service advisers let you adviced my service progress at all the appropriate times.
The staff we interacted with were extremely helpful!
Great all around Al was thorough and professional Bailey was great
This dealership goes above and beyond in their customer service. They are top notch. I have bought 2 Subarus from then and I am totally satisfied. I highly recommend them to anyone looking to buy a Subaru.
They were very helpful and courteous and efficient. They explained the process and when things would be ready.
My salesperson did a phenomenal job with ordering my vehicle and keeping me updated throughout the process.
Avery nice job on replacing the windshield on our 2020 Ascent. Said would take three hours but was done in less than two.
Kayla did a great job helping me with my 2012 Outback. I love my car and wanted the best approach to getting it fixed. Thank you to Corporate Subaru as well for their help.
The service was good. Bailey did a good job of updating my Nav. I wish I had spoken with her earlier in the process and it would have saved me time and effort. Thank you
We saw Bailey yesterday to review with her the technology of our 2020 Ascent. She had also worked with us shortly after we bought the car. She is TERRIFIC AND VERY KNOWLEDGEABLE. She took time to make certain that we understood everything and was very patient with all our many questions. She is a GREAT AMBASSADOR for Miller Hill Subaru. The Johnsons.
Not my favorite thing….car shopping. This was painless, efficient & completely satisfying,
We had an excellent salesman, Jake....he answered all of our questions and was very professional.
Very pleased with Kate’s low pressure sales approach and Finance person. Our 1st Subaru & are very pleased with our vehicle. Great mileage and safety
Automatic stop start must be manually turned off each time the engine is started. The default settings can not be changed for this.
Miller Hill is the best! We bought our first Subaru there in 2008 (thanks Joe) and have never received anything other than excellent service, both for new car purchases as well as maintenance and repair. They know what they are doing and they do it with such great attitude and friendliness. We live 1 1/2 hours away and Miller Hill time and again has gone out of their way to make it easy and convenient for us to do all of car business there.
Appointments are easy to make.. The staff is knowledgeable and friendly. Clean facilities and waiting area. Love the express lane for oil changes and tire rotations Always ask if I want a free car wash after the service. Miller Hill Subaru is the best dealer I have ever worked with..
I love Miller Hill Subaru. I bought my first Outback there in 2010 and fell in love with the Outback. I knew that someday I would buy another Outback and that I would go to Miller Hill to do so. Brian, my salesman, was awesome to work with. He kept me up-to-date while I waited for it to arrive. He went over everything when it arrived so that I would be comfortable. The finance guy was pleasant as well. Everything was explained. Bailey was awesome as well. She pointed out things I didn't even think to ask and took her ...
I throughly enjoyed the professionalism, education and support from a team who exceeded my expectations.
My SUV repair was a good experience. Everyone at Miller Hill Subaru was so accommodating from the man I phoned to the man when I arrived and got me the loaner when needed, the person who fixed the problem and the man who delivered my SUV to my house. I live over two hours drive one way from the dealer and this is the only drawback to owning this SUV. I wish there could be a repair service closer to my home as there are many Subaru vehicles in this area.
Jake Cupp at Miller Hill in Duluth had a vehicle that I wanted yet he was 1250 miles away. Jake took video of various parts of the vehicle and worked with me including shipping the vehicle to me in Virginia. All paperwork was done by next day air and went off without a hitch. The vehicle was accurately described and the transaction was A+
My new Subaru Impresa is getting 35.9 MPG, I love it. My daughter loves her Forester too which she bought from me, I bought mine new, it's 6 years old and it's still getting 35 mpg too, Subaru's are so dependable, I willl never drive anything else - and one of my sons and grandsons enjoy theirs too.
Diane Rowe is top notch... knows her product, excellent communication, very patient, and reaches out well after the sale to make sure you are satisfied! I would highly recommend her and would seek her out again!
I received a letter in the mail from the car manufacturer stating I had a recall to be serviced on my car. I called and set up my appointment for the repairs and everyone of the staff was friendly and professional they answered all my questions and the repairs were completed in a timely manner. I was also given a loaner car while repairs were be completed, that was great. I would recommend this Subaru dealership to my friends and family.
We were impressed with the knowledgeable, helpful advice. During the period of distancing because of COVID 19, we appreciated the way the staff observed careful adherence to disinfecting and wearing a mask. Although we had looked on line enough to be pretty sure about the car we wanted, we still had questions that were clearly answered at the dealership. The follow-up training was very helpful.
Appointment easy to make online. Service check in is fast and easy. Waiting room is comfortable and you are notified when your car is done and you get a free car wash.
A plus service plus a great area to wait if service is being done. They have gone over and above to assist me. I would recommend their place to anyone and I have.
I have been buying Subarus from these people for over 20 years. The sales people have been delightful and quite fair( mostly Al Schnabel). The service department is prompt,skilled,and reasonable. This is the best car dealership I have ever dealt with.
From the initial call to schedule my appointment, to the service provided, to the pick up of my car, I was treated very well. Positive environment, friendly, knowledgeable, caring staff. Every time I have been at Miller Hill Subaru, my experience has been positive - they are the best.
My first Subaru purchase. All aspects of the review, purchase, delivery and familiarization were superb. Made everything easy. There wasn't a question that my sales associate (Adam Zahn) couldn't answer. Thanks for the great experience!
Extremely accommodating. Staff is there to help throughout the whole process of buying and servicing your purchase.
Great people. Very patient and helpful. Provide all the information you need when buying a car. Very nice facility.
Miller Hill Subaru repairs the damage to the front of my car and did an excellent job.
Every employee I dealt with at the dealership was helpful and knowledgeable! Andrew (sales), was very knowledgeable and help make our purchase (2020 Outback Limited XT) easy. Bailey was great in our follow up visit in review any questions (and we had a lot) we had about onboard systems. Jason in parts help ID the right 7 pin connector we needed for pulling our mimi RV trailer, and Bradon in service was on the spot keeping us updated on the progress of installation of 7 pin connector. Everyone we encountered was very patient and helpful. This is the first dealership I have encountered ...
Excellent experience. Friendly, knowledgeable, and efficient!!
Every employee I dealt with at the dealership was phenomenal! My salesperson, Andrew, was incredibly knowledgeable and patient (it took me about a year to decide on a new vehicle.) I would highly recommend this dealership to anyone.
Every individual I had contact with in the dealership, from my salesperson to the finance person, to the service personnel for my rustproofing, to the gal who met with me for my encore appointment was absolutely spectacular. Very friendly and helpful, every one of them! Andrew, my salesperson, was incredibly patient (it took me more than a year to pull the trigger on my purchase) as well as polite, helpful, and knowledgeable.
Enjoyable and quality buying experience. Salesperson, Andrew, did a superb job of following up with us without being overbearing. He knew his product line and was adept at explaining features and answering questions. He had patience and offered relevant comments and opinions as we vacillated between models and trim choices. We have only had our ascent for a month but are sure we made a good buying decision.
Had oil change and tire rotate. Tire pressure was set incorrectly. Light on dash came on a few days latter, on a Sunday while we had left Duluth on a trip to Florida. I n Florida we went to our Subaru dealer who found incorrect tire pressure. Three tires were at 40 pounds and one at 30 pounds. Pressures were corrected to 35 pounds. Someone was not careful in setting tire pressure at tire rotation. Dale Lundgren
Miller Hill Subaru is the best! The service dept. is excellent and all of the staff that I've dealt with are personable and know their stuff. I just bought a new 2020 Outback and from Sales to Financing to Training was completely satisfied with every aspect of the process.
The service departmenr at Miller Hill Subaru does a great job. Scheduling an appointment is easy, we even did it online for this last appointment. The customer reps are accurate in estimating how long a job will take and the mechanics do good work. I can't recall any problems or concerns after a service visit to Miller Hill.
Our experience with Miller Hill Subaru was excellent. The staff was helpful and friendly. Appointment was easy to set up and the actual service was speedy & thorough. Will use when in the area. Highly recommend.
Excellent service and great technicians with a great waiting area that has beverages and health snacks.
Great service I got exactly what I was looking for in a timely manner!
I always take my Subaru here for dependable maintenance and repairs.
Buying a car from Subaru was the best experience ever. The sales people were kind, patient and non pressuring. The follow up was amazing also. They made me feel like family!
The people at this dealership make sure you are satisfied with their service. They are helpful and answer any question you might have. I would definitely recommend this dealership to anyone interested in buying a Subaru.
These people know customer service and have highly skilled technicians.
Very average I showed up and waited and my oil was changed and I paid. The worst part is the emails to take a stupid survey.
Quality staff creating an excellent experience. Product knowledge along with fulfilling buyer needs are exceptional.
Oil change through quick Lane was a great improvement. Consider punching the oil card before service begins, by the time service is completed I forget to get the card punched.
We were interested in test driving a pickup and someone else beat us to the test drive, so we waited to see if the man was going to purchase it. When he came back from test drive he couldn't decide and was dragging his feet making a decision for well over an hour. As it turned out the sales rep Diane R. was able to determine the sale was not going to take place and she helped us to purchase the truck. She expedited our transaction quickly so we didn't have to wait any ...